12312312Intu Health
12312312Oils by Intu Health

Delivery Information

PLEASE ALSO SEE ‘DELIVERY INFORMATION’ in the Shop under Products.

Ireland & Northern Ireland  –

Orders under €120- Shipping Charge  – €6.50 plus VAT per order

Orders over €120 – Shipping is free

 

United Kingdom 

Orders under €120 – Shipping Charge – €12 plus VAT per order

Orders over €120 – Shipping is free

 

Mainland Europe

Orders are subject to quotation based on the size of the order

ALL ORDERS MUST BE SIGNED FOR & A valid Phone number & Eircode must be supplied for Driver directions

RETURNS, REFUNDS & EXCHANGES

If you have changed your mind about an order and it is within 28 days of receipt of your order, We are happy to exchange it or give you a refund of the price paid for the products in accordance with our refund policy.

You must take reasonable care of the products while they are in your possession and you will be responsible for any loss we incur if you do not take reasonable care.

You must supply the original dispatch note for a refund, if you do not have this, we will issue an E-voucher to the value of the most recent selling price. Any refund will only be made to the same Debit or Credit card originally used for the purchase. Any refund due will be made within 14 days of receipt of a return.

DAMAGED ITEMS MUST BE REPORTED WITHIN 24 HOURS OF RECEIPT.

If products are faulty or damaged in transport, please return the product to us as soon as possible. Please contact our customer services at sales@intuhealth.ie to arrange return of faulty/damaged items. We do not ship replacement items until we receive returned faulty/damaged items. This does not affect your statutory rights.

CANCELLATIONS & AMENDMENTS

If you wish to change or cancel your order, please email us at sales@intuhealth.ie , if the order has not shipped, we will be happy to amend or cancel your order with no extra charge. Packaging and bottles must be unopened in the case of a refund unless damaged.

WORKSHOP BOOKING POLICY

Payment must be made in full at the time of booking.

CANCELLATION of a WORKSHOP

A Workshop booking fee of €25 is included in the cost of each course which is NON-REFUNDABLE & NON-TRANSFERABLE to another workshop/product

If unable to attend a Workshop, participants cannot transfer to another Workshop and cancellations can only be made subject to the cancellation Terms & Conditions.

WORKSHOP CANCELLATION TERMS & CONDITIONS

Cancellation must be made in writing via email to sales@intuhealth.ie

Cancellations received 21 calendar days or more in advance of Workshop Commencement – A full refund will be issued minus a booking/administration fee of €25 ( non-refundable & non-transferable in all cases)

Cancellations received between 0 and 21 calendar days before commencement of the Workshop – will not be refunded unless a medical certificate is provided. In cases of severe weather conditions, a full refund minus the administration fee (€25) will be made.

If INTU HEALTH cancels a Workshop, a full refund will be issued.

If unable to attend a Workshop, it is possible to transfer your place to another person at no extra cost.